Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

General Questions

How is Dari Candles & Decor Different?

At Dari Candles & Decor, we believe your home should reflect your individuality. Every piece in our collection is thoughtfully designed and meticulously crafted with care, combining quality craftsmanship and distinct character.

We prioritize sustainability, using eco-friendly materials like premium Jesmonite and natural soy and coconut waxes. From sourcing to packaging, we continuously strive to minimize our environmental impact while maintaining exceptional quality.

Our aesthetic draws inspiration from the timeless elegance of Mediterranean design, blending it seamlessly with contemporary style. This fusion creates decor pieces that transcend trends, bringing lasting beauty to your home.

We understand decor is about more than appearance—it’s about the experience. Each candle and decor item we create aims to enhance your daily rituals, inspire tranquility, and transform your living space into a welcoming sanctuary.


What materials are used in Dari products?

Our products are crafted using eco-friendly materials like soy and coconut wax for our candles, and Jesmonite for our decor items. These materials are chosen for their low environmental impact and sustainability.

Why Jesmonite?

Jesmonite is an eco-friendly, versatile, and incredibly durable material known for its beautiful finish and quality feel. Made from a blend of natural minerals and water-based resin, Jesmonite offers the following benefits:
Jesmonite is non-toxic, solvent-free, and low-impact, making it a safer and more sustainable choice for your home and the environment.

Its smooth, stone-like finish and unique aesthetic make it perfect for creating sophisticated, contemporary home decor pieces.

Resistant to heat, water, and impact, Jesmonite products maintain their appearance and quality over time.

Every Jesmonite piece is handcrafted, ensuring that your decor is one-of-a-kind, with subtle variations in pattern and color.

At Dari Candles & Decor, we chose Jesmonite because it aligns with our commitment to quality, sustainability, and beautiful, thoughtful design.

Why are your candles made with coconut & soy wax?

At Dari Candles & Decor, we’re committed to creating products that are not only beautiful, but also safe—for your home, your health, and the planet.

That’s why we use soy and coconut wax instead of paraffin wax, which is still commonly found in many candles today. Here's why that matters:

❌ The Problem with Paraffin Wax

Paraffin wax is a byproduct of petroleum refining. While it's inexpensive and widely used, research has raised serious concerns about its impact on indoor air quality and health.

A 2009 study by South Carolina State University found that burning paraffin wax candles can release potentially dangerous chemicals like benzene and toluene—both of which are known carcinogens (linked to cancer).


When burned, paraffin candles emit volatile organic compounds (VOCs) and soot that can irritate the lungs, trigger allergies, and worsen asthma symptoms—especially in small or poorly ventilated spaces.


Paraffin candles tend to produce more black soot, which can stain your walls, ceilings, and even circulate in the air you breathe.

âś… Why We Choose Soy & Coconut Wax

Our wax blend is made from natural, renewable resources—soybeans and coconuts—and offers a much safer alternative:

Our candles produce little to no soot, meaning they won’t pollute your space or leave residue on your walls or air.
No harsh chemicals, no hidden dangers. Just plant-based, biodegradable wax that’s better for your lungs and the planet.


Our wax is free from paraffin, parabens, and phthalates, making it a safer choice for homes with children, pets, or anyone sensitive to strong fragrances or smoke.
Choosing soy and coconut wax supports sustainable farming and reduces reliance on fossil fuels.

Are your fragrance oils safe?

Yes—our fragrance oils are 100% phthalate-free, paraben-free, vegan, and cruelty-free. We carefully select clean, high-quality oils that meet strict safety standards, so you can enjoy beautiful scents without worrying about harmful ingredients.

Because beautiful scents should never come at the cost of peace of mind. 🤍

Are Dari products safe for my home?

Absolutely! All Dari products are made using natural and renewable resources that are non-toxic and safe for indoor use, ensuring they complement your living spaces without compromising your health.

How does Dari contribute to sustainability?

Sustainability is at the core of Dari’s mission. We use renewable resources, employ eco-friendly manufacturing processes, and package our products in recyclable materials. We are constantly evaluating our processes to enhance our sustainability practices further.

Can I recycle Dari packaging?

Yes, all Dari packaging is designed to be fully recyclable. We encourage you to recycle the packaging according to your local recycling guidelines.

Are Dari products made to order?

Yes, each Dari product is carefully crafted to order, reflecting our commitment to quality and sustainability. Due to the custom nature of our products, please allow 5-7 business days for processing before your order is shipped. This timeframe ensures that every piece meets our high standards and is prepared with the utmost care.

Can I change or cancel my order after placing it?

If your order hasn’t begun processing, we may be able to make changes or cancel it. Please contact us as soon as possible through our Contact Page with your order number. Once production has started, changes or cancellations may not be possible due to our made-to-order process.

Shipping & Delivery

What are Dari’s shipping options within the United States?

We currently offer standard tracked shipping. After the 5-7 business day processing period, you can expect your order to arrive within 3-7 business days.

I accidentally entered the wrong shipping address. What now?

If your order hasn’t shipped yet, we can correct the address. Please contact us right away through our Contact Page with your order number and the correct address.

If the order has already been shipped, we are not responsible for missing or undeliverable orders due to incorrect addresses provided by the customer.

Do you ship outside the U.S.

At this time, we only ship within the United States. However, we’re working on expanding our shipping options and will be offering international shipping soon. Stay tuned for updates!

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to follow your package’s progress. If you haven’t received tracking details after the processing period, please reach out via our Contact Page.

What happens if my package is damaged during shipping?

If your order arrives damaged or is lost in transit, please contact us right away via our Contact Page with your order number and details. We will work with you to resolve the issue promptly.

My package was marked as “delivered,” but I didn’t receive it. What should I do?

We understand how frustrating it can be when a package is marked “delivered” but can’t be located. If this happens, we recommend first checking with neighbors, your building’s front desk, mailroom, or any safe drop areas around your address. If you’re still unable to find your package, please reach out to us through our Contact Page, and we’ll do our best to assist you—whether it’s contacting the carrier or helping with a claim, if eligible.

Please note that once an order has been handed over to the postal service and marked as delivered, it is beyond our control, and we are unable to issue replacements or refunds for missing items in these cases, including packages unclaimed due to unpaid customs fees.

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